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1 to 1 Car Seat Crashed Exchange


Starting of 2020, Apple Baby House is offering 1-to-1 Crashed Exchange Programs to all customers who own a car seat.

Special for Apple Baby House's Members that purchase your car seat at Apple Baby House



Customer is required to provide the following proofs of accident and contact Apple Baby House within 14 working days:

1.     Photos of the car accident
2.     Police report
3.     Sales receipt / Warranty Registration
4.     Crashed car seat

All related documents and crashed car seat shall be sent to:

Apple Baby House Sdn Bhd
No.97B Lorong Perak 4,
Kawasan Perindustrian Mergong,
05150 Alor Setar, Kedah.

Contact us:
+6016 4426773 /

Terms & Conditions:

  1. The exchange program is only applicable to all car seat brands under Apple Baby House Sdn Bhd only.
  2. The exchange program is limited to ONE TIME entitlement, from the sales date.
  3. The exchange of car seat shall not exceed more than 14 days from police report date.
  4. The replacement car seat will be issued out within 7 days upon receiving date.
  5. The replacement car seat will be the frame of the car seat only, fabric not included. Fabric will be using customer’s existing car seat fabric.
  6. Walk in customer has to keep the Crashed car seat in Outlet,  will be proceed within 14 days.
  7. Outstation customer has to bear the cost of postage for both ways.
  8. For discontinued car seat model, an equivalent value car seat will be issued.  
  9. Apple Baby House reserves the rights to change, amend, cancel or remove the 1-to-1 Crashed Exchange Program at any time without prior notice. 




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